Please use this identifier to cite or link to this item:
http://hdl.handle.net/11701/1044
Title: | Impact of CRM implementation on company’s performance on the example of financial service companies |
Other Titles: | Влияние внедрения CRM систем на деятельность фирмы на примере компаний банковского сектора |
Authors: | Dermanov, Vassily K. Shreder, Elena Шредер, Е. |
Issue Date: | 2012 |
Publisher: | Master in International Business, Graduate School of Management, Saint Petersburg State University |
URI: | http://hdl.handle.net/11701/1044 |
Appears in Collections: | Master's Theses |
Files in This Item:
File | Description | Size | Format | |
---|---|---|---|---|
Shreder_Advisor's reference.pdf | 73,92 kB | Adobe PDF | View/Open | |
Shreder_Referee's Review.pdf | 95,21 kB | Adobe PDF | View/Open |
Items in DSpace are protected by copyright, with all rights reserved, unless otherwise indicated.