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Title: Impact of CRM implementation on company’s performance on the example of financial service companies
Other Titles: Влияние внедрения CRM систем на деятельность фирмы на примере компаний банковского сектора
Authors: Dermanov, Vassily K.
Shreder, Elena
Шредер, Е.
Issue Date: 2012
Publisher: Master in International Business, Graduate School of Management, Saint Petersburg State University
Appears in Collections:Master's Theses

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Shreder_Advisor's reference.pdf73,92 kBAdobe PDFView/Open
Shreder_Referee's Review.pdf95,21 kBAdobe PDFView/Open

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