Role of enterprise gamified system in fostering innovation capacity: A field experiment

Abstract

In this paper, we explore the role of enterprise gamified system in innovation capacity. Taking a design thinking perspective, and drawing on literature on Innovative Work Behavior (IWB), we hypothesize that Perceived Organization Support (POS) is positively associated with inno-vation capacity. This relationship is mediated by the employee`s engagement and IWB. We further argue that the implementation of sustainable enterprise gamified system will improve POS and thus will enhance innovation capacity. Following instrumental approach in our research, we offer practical solution of aligning the enterprise gamified system to the needs and peculiarities of an organization. Main opportunities and limitations are discussed.