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http://hdl.handle.net/11701/1400
Title: | The perceptual relationship between two concepts: customer experience management and customer orientation |
Other Titles: | Восприятие связи между двумя понятиями: управление впечатлениями клиента и клиентоориентированность |
Authors: | Goldina, Anastasiia E. Гольдина, А. Е. |
Issue Date: | 2014 |
Publisher: | Graduate School of Management, Saint Petersburg State University, Master in International Business |
URI: | http://hdl.handle.net/11701/1400 |
Appears in Collections: | Master's Theses |
Files in This Item:
File | Description | Size | Format | |
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The perceptual relationship between two concepts customer experience management and customer orientation master's thesis (MIB) – ВШМ СПбГУ – Vivaldi.html | 34,63 kB | Full Text available in Vivaldi | View/Open |
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