Organizational change in Russian companies: Findings from research project

Abstract

This working paper presents findings from research project on organizational change programs in Russian companies. Within the frameworks of the project, several key questions about change programs were addressed: change content, change process and change efficiency. The research discovered that in most of the studied cases resulted changes (content ex post) did not coincide with plans (content ex ante). This result challenges common view of organizational change in popular management literature as of a process easily controlled by company's managers. Data analysis revealed what organizational elements were the least "controllable" from this point of view. The research also addressed various change process characteristics and their influence on change efficiency. It allows proposing some recommendations on improvement of change programs' efficiency.