Competitive priorities in operations and technology management: Literature review

Abstract

These days an ability of a company to achieve operational excellence in multiple priorities is considered by researchers and practitioners as a source of company's competitive advantage. However, the current state of knowledge does not have a consensus on how competitive priorities emphasis can be achieved. This paper is devoted to the literature review analysis on the topic of competitive priorities and their role in operations strategy and business performance. The analysis was based on the articles published in top-tier journals in Operations and Technology Management field during 1969-2015. On the basis of this analysis, the current state of competitive priorities concept in Operations and Technology Management has been described and suggestions for future research have been developed.