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Title: Measuring customer orientation in emerging markets: development of an instrument based on content analysis
Other Titles: Измерение клиентоориентированности на развивающихся рынках: разработка инструмента, основанного на контент-анализе
Authors: Potapov, Dmitrii P.
Потапов, Д. П.
Issue Date: 2015
Publisher: Saint Petersburg University, Graduate School of Management, Master in International Business Program
Appears in Collections:Master's Theses

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