Theoretical basics of mediative-negotiation technologies of conflict resolution
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St Petersburg State University
Abstract
The actual issues of theoretical conceptualization of mediation and negotiation implementation
experience in our country and abroad are discussed in the article. The authors note the
controversial character both of the issue of necessary developing theoretical basis for these alternative
methods of conflict and significance of theory for resolution of the problems related
to their essence and specialists’ efforts integration in this sphere. They analyze the sources
of disagreements on many issues in the sphere of different school mediators’ activities. They
reveal the principal similarities and key differences between negotiation and mediation technologies,
and their peculiarities. They also propose to use the complex notion of “mediativenegotiation
technologies”. The authors reveal the essence of this notion and its understanding based on objectivity, valuelessness and mutual profitability of these technologies for conflicting
parties. The article studies technological constituents uniting accomplishments of original
components. These are such instruments as single informational field creation, differentiation
of emotional and cognitive aspects, dividing people and problems, transition from positional
bargaining to interest-based collaboration and others. The authors show advantages
of integrative technologies compared with separate using of their components - negotiation
between parties and negotiating with neutral mediator’s assistance. The article discovers the
role of mediative-negotiation technologies and the sphere of their implementation including
possibility of mediation practice wider spreading. The authors develop the concept of “builtin
mediator” based on integrative technologies. They emphasize conflictology’s interdisciplinary
character from which the necessity to use theoretical resources from different scopes
of knowledge follows. The authors propose the number of criteria for theories’ classification
based on these technologies and reveal the roles of different types of theories in mediators’
community problems resolving. The authors note the benefits of integrative mediation model
as the essence of professional standard to be used in the process of specialists’ preparation in
different spheres of conflict management. They provide examples of positive experience of
this theoretical approach implementation and reveal its potential for mediative-negotiation
technologies development and spreading.
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Ivanova E. N., Petrova N. V. Theoretical basics of mediative-negotiation technologies of conflict resolution. Vestnik of Saint Petersburg University. Philosophy and Conflict Studies, 2022, vol. 38, issue 4, pp. 581–593. https://doi.org/10.21638/spbu17.2022.412 (In Russian)