Please use this identifier to cite or link to this item: http://hdl.handle.net/11701/899
Title: Customer relationship management through customer lifecycle analysis
Other Titles: Управление отношениями с клиентами на основе анализа жизненного цикла клиента
Authors: Luostarinen, Heini M.
Луостранен, Х. М.
Issue Date: 2011
Publisher: Master in Information Technologies and Innovation Management, Graduate School of Management, Saint Petersburg State University
URI: http://hdl.handle.net/11701/899
Appears in Collections:Master's Theses

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