Managing cross-cultural teams effectively: team roles distribution in MNCs

Abstract

Goal of the research To understand how team roles should be distributed in cross-cultural teams from the point of view of employees who had an experience working in cross-cultural teams. Main tasks of the research: Find out the impact of cross-cultural issues (differences in cultural dimensions, differences in pronunciation, vocabulary, grammar, ethics, traditions, norms, stereotypes and ideology that can lead to misunderstanding) during cross-cultural teamwork; Find out impact of team role distribution on teamwork; To hold an empirical survey in order to collect the data from employees who have experience working in a cross-cultural teams, their opinion about cultural issues inside the team, about difficulties they faced during multicultural teamwork and about the roles of team members; On the basis of theoretical research create a questionnaire and distribute it among respondents who had an experience working in cross-cultural teams; Collect and analyze the data on questionnaire; To formulate limitations for the research; Analyze limitations for research; On the basis of analysis construct a model of team roles distribution in cross-cultural teams for each stage of teamwork; On the basis of analysis make conclusions and recommendations for MNCs. Results: Literature on cross-cultural differences, cross-cultural management, teamwork stages, team role distribution models was analyzed; Questionnaire for empirical survey was developed and proceeded; Data collection was done; Data analysis on reliability was completed; Empirical model was created; Main results, limitations, theoretical and empirical implications were discussed.