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Title: eCRM 2.0: Social Media and Mobile Applications as an Opportunity to Reinvent CRM
Other Titles: eCRM 2.0: Социальные сети и мобильные приложения как новая возможность для CRM
Authors: Asinovskiy, Dmitry L.
Асиновский, Д. Л.
Issue Date: 2012
Publisher: Graduate School of Management, Saint Petersburg University, Master in International Business
Appears in Collections:Master's Theses

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