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The evaluation of services quality provided by mobile operators under competition: evidence from Russian and Portugese companies [master's thesis MIB]
Sorokina Anna, Zenkevich Nikolay A.
The evaluation of services quality provided by mobile operators under competition: evidence from Russian and Portugese companies [master's thesis MIB]
St. Petersburg
2011
66l. il.
ВШМ СПбГУ
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